NetsPresso FAQ

Q. Is there a cost to use NetsPresso?

If your company is interested in officially adopting NetsPresso, feel free to contact us at [email protected].
We’ll be happy to provide technical support, pricing information, and onboarding assistance.

Basic features can be accessed using credits, which can be recharged as needed.

For details on credit usage and policies, please refer to the document below:

Credit Policy

[Features]	[Credit]
Model Training	Free
Advanced Compression	50
Automatic Compression	25
Conversion	50
Benchmarking	25

[Benchmark Studio]

[Features]	[Credit]
Conversion	50
Benchmarking	25

Credit policy may change as the product improves.

Q.How to get more credit?

Get more credits by providing feedbacks or sharing your use cases in Discussion Forum.

Please contact [email protected].

Q. Where can I report bugs or request support?

For technical issues, you can use the GitHub Issues page.

For general inquiries, reach out to [email protected]

Q. Are there any AI models I can test right away?

A. Yes, you can download and try models such as People Detection and Vehicle Detection using the link below.
Go get AI models

Q. How does NetsPresso handle data backup?

NetsPresso performs automatic backups for all customer data stored in the service.

Backup frequency: Daily automatic backups
Retention period: 7 days
Customer action: No backup operations required on your end

If you need data recovery assistance, please contact our support team at [email protected].